Shipping & Payment Information

Clear details on our shipping process, delivery timelines, and accepted payment methods

Last updated: 30th December 2025

1. Shipping InformationShipping Locations

Litrohub ships products across Canada. Select products may also be available for shipping to the United States, subject to eligibility and destination.

Shipping Methods & Carriers

We use reliable courier partners and local delivery options depending on the order size, destination, and product type. In some cases, orders may be delivered using our own delivery service for faster fulfillment.

Order Processing Time

Orders are typically processed within 1–2 business days

Orders placed on weekends or holidays are processed on the next business day .

Delivery Time Standard delivery within Canada:

3–7 business days

Delivery timelines may vary based on location, weather conditions, and courier operations.

Shipping Charges

Shipping costs (if applicable) are calculated at checkoutPromotional offers may include free shipping on selected products or regions

Tracking Information

Once your order is shipped, tracking details will be provided via email where available.

2. Damaged, Lost, or Delayed Shipments

If your order arrives damaged, incomplete, or is delayed beyond the estimated time frame:

Please contact us within

48 hours of delivery Provide photos and order details for faster assistance We will work with the courier to resolve the issue as quickly as possible.

3. Returns & Exchanges

Returns, exchanges, and refunds are governed by our Return Policy, which is available on our website. Certain products may be subject to restocking fees or may not be eligible for return due to hygiene or installation-related reasons.

4. Payment Information Accepted Payment Methods

We accept the following secure payment options:

Credit Cards (Visa, Master Card, American Express) Debit Cards, Apple Pay, Google Pay. Other payment methods as displayed at checkout

All payments are processed through secure, PCI-DSS compliant payment gateways.

Payment Security

Litrohub does not store credit card details on our servers. All transactions are encrypted and processed securely by trusted payment providers.

5. Pricing & Taxes

All prices are listed in Canadian Dollars (CAD) unless otherwise stated. Applicable taxes (GST/HST/PST) are calculated at checkout based on the shipping address.

6. Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email containing your order details.

7. Contact Information

If you have any questions regarding shipping, payments, or your order, please contact us through our Contact Us page or customer support channels listed on our website.